Privacy & cookies
This notice explains what K D Home and Garden (“we”) does with personal information sent through this website.
What we collect
The quote form on this website doesn’t send or store anything itself: it writes your message and opens it in WhatsApp or your own email app, and we only receive it if you press send there. When you message us on WhatsApp or by email we receive whatever you send, such as your name, phone number, town or postcode, the job and any photos.
Why we use it
Only to reply to your enquiry, arrange a visit, quote and carry out the work. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in running the business.
Who we share it with
Messages reach us through WhatsApp or email, which are run by their own providers. We do not sell your details or use them for marketing lists.
Cookies
Cookies and similar technologies are small files stored by your browser. When you first visit, we ask which ones you are happy for us to use, and we remember that choice for 12 months.
| Name | Type | Purpose | Lasts |
|---|---|---|---|
| kd-consent | Essential | Remembers your cookie choices (stored in your browser) | 12 months |
| _ga, _ga_* | Analytics | Google Analytics: anonymous statistics about which pages are visited. Only set if you choose “Accept all” or turn analytics on. | Up to 2 years |
If you reject analytics, Google Analytics is never loaded, and any analytics cookies already set are removed. The areas map loads map tiles from OpenFreeMap and terrain data from Amazon Web Services; these receive your browser’s IP address to deliver the map but do not set cookies.
You can change your mind at any time: .
How long we keep it
Enquiries that don’t go ahead are deleted after 12 months. Customer records are kept for six years for tax and warranty purposes.
Your rights
You can ask to see, correct or delete the information we hold about you by contacting kdhomeandgarden24@outlook.com. If you are unhappy with how we handle your data you can complain to the Information Commissioner’s Office (ico.org.uk).